Regulation • Great Britain

The UK Gambling Commission (UKGC)

The UK Gambling Commission (UKGC) is the regulator responsible for overseeing commercial gambling in Great Britain, including online casinos and betting sites. Its role is to ensure that licensed operators treat customers fairly, keep crime out of gambling, and protect vulnerable people and those under 18.

Quiet Signal Workshop is not part of the UKGC and does not issue licences. We simply highlight platforms that state they are licensed and authorised to serve customers in Great Britain. You should always confirm an operator’s licence details directly on the UK Gambling Commission’s public register before playing.

What players should check

Before you sign up or deposit with any operator, it’s a good idea to:

Look up the brand or company on the official UKGC public register.
Verify that the domain you are visiting is covered by that licence.
Read the site’s responsible-gambling information and available support tools.
Review key terms: wagering rules, contribution %, time limits and withdrawal policies.
Confirm that the operator accepts players in Great Britain at the time you join.

Licence status, brand names and URLs can change. Always rely on the latest information from the UKGC and the operator’s own website.

Territory & age limits

UKGC-licensed online casinos are intended for adults who are legally allowed to gamble in Great Britain. You must be at least 18 years old to use these services.

Operators may restrict access based on your location, residency or other eligibility rules. If you are accessing a site from outside Great Britain, you should confirm whether you are permitted to play and which regulator, if any, is responsible in your region.

Complaints & disputes

If you have a complaint about a UKGC-licensed operator, you should normally first raise the issue directly with that operator using their official complaints process.

If the complaint cannot be resolved, some operators will direct you to an Alternative Dispute Resolution (ADR) provider. Full details should be available in the operator’s terms and conditions and on their help pages.

The UKGC does not usually resolve individual disputes, but it may use information from complaints to inform its regulatory work and compliance activity.

Safer gambling support

If gambling is no longer feeling fun, or you are worried about your play or someone else’s, help is available:

National Gambling Helpline: 0808 8020 133 – free, confidential support 24/7 for people in Great Britain.
BeGambleAware.org: information, self-help tools, and links to counselling and treatment services.
GAMSTOP: free self-exclusion scheme that can prevent you from using many online gambling sites licensed in Great Britain.

Using deposit limits, reality checks, time-outs and self-exclusion where necessary can help keep gambling under control.

Important: This page is a general overview and is not official guidance from the UK Gambling Commission. For authoritative information about licensing, rules and regulatory action, always refer directly to the UKGC’s own website and publications.